01
Your best product insights are already in your reviews
You don't have to guess which benefits to lead with or which hesitations to answer. Your existing customers have already told you — in the reviews you already have.
Your best customers already figured this out. Tell the next one.
A customer on their third bottle knows things a first-time buyer doesn't — how it layers, how long a bottle lasts, who it isn't for. Thresh finds that in your reviews and puts it on the page where it sells.
Your first 3 runs are free · No credit card · No subscription
Why it works
Built around what your customers actually say
Every FAQ starts from something a customer already told you — a question they raised, a hesitation they named, a detail worth passing on. The substance is theirs; the wording is ours.
02
Answer the questions your product description can't
A description says what a product is. Reviews establish what it's like: how it absorbs, how it layers, how long a bottle actually lasts, how it behaves under makeup. That's the material a shopper is looking for and the material a product page usually doesn't have.
03
Built for brands without a marketing department
No analyst to mine the reviews, no copywriter to interpret them, no marketer to turn them into product-page content. Paste, approve, copy.
04
Works across your whole catalog
Serums, moisturizers, cleansers, SPF, accessories. If a product has reviews, that's enough — and thin ones fall back to your product description.
05
Your reviews stay yours
Thresh reads only the review text you hand it, and writes nothing back anywhere. You add a product, upload a CSV or paste your reviews, and get a real set back — your storefront, your catalog and your customer data stay exactly where they are.
Before-you-buy notes
The notes a regular would give a first-timer
Every FAQ set comes with before-you-buy notes: the short, practical things experienced customers know. Apply it to damp skin. A little goes further than you'd think. If your skin reacts easily, patch test first. Sometimes that includes who a product isn't the right fit for — which is exactly what a regular would tell a friend.
A shopper who arrives knowing it's fragrance-free but won't clear active acne isn't the shopper who buys it expecting acne results.
How it works
From reviews to published FAQs in 5 steps
You stay in control at every step. Nothing goes live until you approve it, and nothing is written for you until you've seen the themes it came from.
Real screens from a real run — cut, never sped up
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Add your product and its reviews
One path, and it takes about a minute — name the product, describe it, bring the reviews.
Your reviews stay yours. Thresh reads them to write the FAQs and writes nothing back anywhere.
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See what your reviews already settle
Thresh FAQ reads them and finds the recurring themes — up to 10 — the things customers keep coming back to. A review is an answer to a question nobody wrote down.
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Review and approve the themes
You see the themes before anything gets written. Remove any that don't apply. What's left becomes the foundation for the FAQs.
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Generate your FAQ set
Thresh FAQ writes one FAQ for every theme you approved, plus before-you-buy notes. Every answer is grounded in what your customers actually said.
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Copy to your product page
Edit anything that needs tweaking. Copy the set. Paste it where your customers will see it. Done.
Pricing
One plan. Three runs free, then $2.45 a run.
There's no tier to choose and no plan to compare — every account gets the same one. A run is one FAQ set for one product.
Everyone starts here
Runs 1–3
$0
Free on every account
then
Run 4 onward
$2.45
Per run, pay as you go
That's the entire price list. Your first three runs are on us, and every run after is $2.45 — the same product, whenever you happen to need it.
- Up to 10 customer themes, yours to approve
- One FAQ for every theme you keep
- Before-you-buy notes on every run
- Copy to your page, no watermark
- Identical output free or paid — nothing held back
- Failed runs aren't charged and don't count
No credit card required.
- Nothing to cancelNo subscription and no monthly minimum — run twenty in a week or none for three months.
- Nothing upfrontNo card to start and no balance to top up. You pay when a run completes, and not before.
- Nothing hiddenOne price, published here in full. The app shows you the $2.45 before a run is ever charged.
One run generates one FAQ set for one product. We count runs, not products — regenerating a product is a new run. You'll see it in the app before it costs anything: "You've used your 3 free FAQ runs — this run will be charged at $2.45."
Questions
Before you start
The things merchants ask us first.
Does it work with my Shopify store?
Yes — Thresh is built for Shopify skincare brands. And because your reviews come in as a CSV upload or a paste, reviews from anywhere else work exactly the same way. If you sell the same product on more than one channel, combine those reviews into a single upload and the FAQs are written from all of them.
There's no connection to make either way. Thresh never asks for an access token and never touches your store — handing a third party live store access is a real risk to take on for a tool that only needs to read some review text, so we don't ask for it.
How do my reviews get into Thresh?
Two ways, both inside the app. Upload a CSV of your reviews — the only column we need is review_text — or paste them straight in, one per paragraph or numbered Review 1:, Review 2:. Up to 200 reviews per product.
You'll see what was found — "12 reviews found, 2 skipped" — before anything is saved.
What counts as a run?
One run is one FAQ set for one product. Your first three runs are free — that's three per account, not three a month — and after that each run is $2.45. There's no subscription.
We count runs, not products, so regenerating a product you've already done is a new run. A run that fails doesn't count against you, and the app tells you before a run is ever charged.
How many reviews does a product need?
Around ten or more is where it gets good — that's usually enough for the same concerns to come up more than once, which is exactly what Thresh is looking for.
Below that it still works, but it leans more on your product description to fill the gaps. When it does, those themes are flagged in the app as inferred so you can check them before approving. It won't quietly pass off a guess as something a customer said.
Does it publish anything to my store?
No. Nothing is written to your storefront and nothing goes live on its own. You approve the themes before a single FAQ is written, then copy the finished set and paste it wherever you want it — product page, help centre, an email.
What do I actually get at the end?
The top recurring themes from your reviews for you to approve or remove, and then one FAQ for every theme you kept, plus a short set of before-you-buy notes — the honest "this suits you if…" lines that stop the wrong customer ordering.
Every answer is grounded in what your reviewers actually wrote.
Contact
Get in touch
Questions, feedback, or something not working? Send a note and we'll reply by email.